Oversaw the complete implementation of an ERP and POS system for a book store, ensuring seamless integration and customization of various business modules. This included Inventory Management, Point-of-Sale (POS), Finance and Accounting, Human Resources (HR), Business Intelligence (BI) Reporting, E-commerce Integration, Warehouse Management, Order to Cash, Purchase to Pay, and Production. Partnered with stakeholders to gather requirements and convert them into actionable technical specifications. Enhanced the ERP with custom features to boost operational efficiency and streamline business workflows. Conducted extensive software testing to confirm high-quality outcomes and provided comprehensive user training and support for smooth adoption.